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Persephone Theatre School –  A Safe Learning Environment
What we all need to know to have an AMAZING time together!

Persephone Theatre School believes that in order for our students and staff to have a productive learning environment, we need to exist in a safe creative space. To ensure this, we have adopted the following policies to cover any disruptive behavior, including physical or verbal abuse (threats, derogatory comments) that may occur and may compromise the physical, mental, or emotional safety of anyone in the class or that may compromise the positive integrity of the group-learning environment.

It is important that EVERYONE involved with the Persephone Theatre School (Staff, Students, Caregivers) understand what behaviors are not acceptable.

  1. Physical contact (hitting, biting, kicking etc.) is NOT permitted. The perpetrator(s) will be removed from the class immediately, with one-on-one care provided until a parent or guardian can pick up the student.
  2. Verbal abuse or consistent disruption of the class is NOT permitted. In the event of such behavior, the perpetrator(s) will be removed from the class with one-on-one care until a parent or guardian arrives to pick up the student.
  3. In the event of an incident, those involved with causing the disruption will not be allowed back into the classroom until the entire matter has been reviewed by senior management (Teacher, Director of Education and Executive Director) within a 3-day timeframe. If it is concluded that physical contact or disruptive behavior has occurred, termination of service will likely result.
  4. A formal letter with an incident report will be provided to parents/guardians the same day in most instances, unless the timing of the incident is such that an email or letter will need to be forwarded on the next business day.
  5. Refunds (if applicable) will be discussed by the management team.
  6. The termination of service will occur without recourse; however, meetings between parents/guardians and management may be facilitated with appropriate notice.

We appreciate your cooperation and understanding as we work to ensure the well–being of everyone connected to the Persephone Theatre School.

If you have a student who would like to attend classes but who would require additional supports, please contact our Director of Education to discuss options. Generally, we do not have educational assistants for our classes, BUT we can try to accommodate requests for additional support if we are aware of this PRIOR to the start of a program.

REGISTRATION POLICIES for Persephone Theatre School

  1. REGISTRATION – Registration for Persephone Theatre School classes, workshops, and camps is on a first-come, first-served basis for both new and returning students. Registration can occur online through our website, in person or by calling the Persephone Theatre Box Office, OR by contacting the Director of Education by phone at (306) 384-2126, EXT 238.  Registration is required prior to the start of ALL Persephone Theatre School programs.
  2. TUITION FEES – Tuition fees or the cost of the class, camp, or workshop are due at the time of registration.
  3. SUBSIDY FUNDING / CREATIVE KIDS FUNDING – If you are applying for Persephone’s Subsidy Program, or Creative Kids Funding, please contact the Director of Education at (306) 384-2126, EXT 238 for assistance with registration.
  4. INSTALLMENT PAYMENTS – If you would like to pay for your program in installments, please contact the Director of Education at (306) 384-2126, EXT 238, for assistance with registration. Please note that the first installment will be payable upon confirmation of registration and registration will not be confirmed until there is a payment plan confirmed.
  5. NSF FEE – In the event a cheque or an installment payment is declined, an NSF fee of $25.00 will be charged.
  6. GST – As per the government regulations, GST is charged on all classes for students 15 years of age and older.
  7. CANCELLATIONS – Persephone Theatre School reserves the right to cancel any class, workshop, or camp due to low enrolment. Persephone Theatre School will notify students/caregivers at least 48 hours prior to the start of a program. We will do our best to find placement for each student in another class at a time that will work for the student. If this is not possible, a full refund or a credit for a future program will be provided, based on the preference of the student/caregiver.
    7.1 – TEACHER CANCELLATION – In the event a teacher is not available for a scheduled class or program, Persephone Theatre School will contract a qualified substitute teacher to continue the class without disruption.
    7.2 – WEATHER CANCELLATION – In the event a class is cancelled due to weather, a makeup class will be scheduled. If a student is unable to attend the additional class, a credit for the class will be added to the family account.
    7.3 – CLOSURE DUE TO A GOVERNMENT ORDER –  In the event Persephone Theatre School has to suspend in person learning, an effort will be made to transition the class(es) to an online learning model. If this is not a satisfactory option for a student, the student may withdraw as per the withdrawal policy.
  1. STUDENT ABSENCE – No refunds or makeup classes will be granted for class(es) missed by the student for reasons including, but not limited to: illness, scheduling conflicts, vacation and/or technical issues during an online class or session. In the event a student is away for a rehearsal or a class, the caregiver or student may contact the Director of Education to find out what was missed or to determine if there is any work or preparation required before the next class. If a student is involved in a performance program and has missed a substantial amount of rehearsals, or the Director or Instructor deems absences to be impeding the overall production, then the Persephone Theatre School reserves the right to re-cast a student or move them into a more feasible role for the production.
  2. WITHDRAWALS –  A student may withdraw from any class or program up to 14 days before the program begins with fee refund, minus a $50.00 administration fee. Between 13 days and 7 days of the program start date there is a 50% refund. Class cancellations are non-refundable within a week of the program start date or once the program has started.
  3.  CLASS TRANSFER – At the discretion of the Director of Education and class availability, if a student’s schedule or interest changes, a student may transfer to a different class and have their fees transferred. If a student wishes to change classes after a class has started and a suitable alternative is not available, the Theatre School refund policy will be followed.

 

Financial Accessiblity

Funding for children and youth programs is available through Creative Kids. Please ensure you apply early according to the deadlines they provide. For summer funding, the application deadline is May 22, 2026.

Persephone Theatre also has payment options that include payment installment plans or monthly fees, rather than full program fees at the time of registration.

If you would like to set up installment payments or monthly billing, or if you would like to apply for a partial or full bursary please download and complete our Financial Accessibility Form.

Kristi Friday (She/Her) 306-384-2126 ext 242

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